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Intelligent automation

AI Agents for your company

We design agents capable of understanding goals, retrieving information, coordinating tools, and executing tasks across your systems to accelerate sales, support, and operations.

They automate complete processes, not only conversational responses
They integrate with CRM, ERP, databases, APIs, and internal tools
They operate with business rules, permissions, audit trails, and human supervision
Agent OS

SOEN Orchestrator

Online
CRM
ERP
Channels
Team
+45%
Automated tasks
-60%
Operational time saved
+70%
Resolution without escalation

Key benefits

Agents designed to create real operational impact: fewer manual tasks, faster execution, and better-informed decisions.

Autonomous service

They resolve requests, qualify opportunities, and escalate to humans when the case requires it.

Process automation

They execute multi-step business flows with validations, approvals, and actions across systems.

Data connection

They retrieve reliable information from databases, documents, reports, and internal applications.

Team support

They help sales, support, finance, operations, and back office teams work with greater precision.

Actionable analytics

They record interactions, detect improvement opportunities, and provide metrics to optimize processes.

Enterprise governance

They operate with permissions, boundaries, traceability, data protection, and security controls.

Multichannel experience

They can serve users through web, WhatsApp, email, internal systems, or custom interfaces.

Continuous improvement

They evolve with new documents, rules, feedback, and business learnings.

Connected to your operation

Integrations ready to act

An AI agent creates value when it can read information, decide with context, and execute secure actions in your tools.

CRM, ERP, and databases

  • Customer, order, ticket, invoice, and operational status lookup
  • Record updates with defined rules and permissions
  • Connection with PostgreSQL, SQL Server, MySQL, Oracle, Firebase, and other sources

Knowledge bases

  • Documents, manuals, policies, FAQs, and internal procedures
  • Semantic search to answer with reliable context
  • Source control to reduce invented answers

APIs and workflows

  • Integration with internal and external services
  • Approval, notification, and task orchestration
  • Webhooks to trigger processes in real time

Conversational channels

  • Web chat, WhatsApp, email, and internal tools
  • Human handoff with summary and context
  • Experiences aligned with the company's tone and processes

Specialized agents by area

We create agents with clear goals, bounded tools, and measurable success criteria.

Sales agent

Qualifies leads, answers questions, schedules meetings, and logs opportunities in the CRM.

Support agent

Resolves frequent incidents, checks tickets, and routes complex cases with context.

Operations agent

Checks statuses, coordinates tasks, generates alerts, and updates operation systems.

Back office agent

Processes documents, validates information, prepares reports, and reduces administrative work.

Analytics agent

Interprets data, finds patterns, and delivers actionable recommendations.

Operational control

Metrics, security, and governance for every agent

We measure impact and keep every action within clear, auditable, and secure boundaries.

Security and governance

Enterprise control from the design stage

Audit-ready

Agents are designed with clear boundaries so they act in useful, auditable, and secure ways.

  • Role-based permissions and defined action scope
  • Human supervision for sensitive processes
  • Audit trail for decisions, sources, and executed actions
  • Protection against prompt injection and tool misuse
  • Encryption in transit and secure credential management
  • Alignment with OWASP best practices for LLM applications

Ready to automate your operation with AI Agents?

Tell us which process you want to improve and we will design a connected, secure, and measurable solution.

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